Privacy Policy

At Souk Vibes Store, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website or purchase products (fulfilled by our trusted partner, Printful). By using our site, you agree to the terms outlined below.

Information We Collect

We may collect the following information when you place an order or interact with our site:

Personal Details: Name, email address, shipping/billing address, and phone number.

Payment Information: Credit card details (processed securely via third-party gateways like Stripe or PayPal; we do not store payment data).

Order History: Products purchased, sizes, and preferences.

Technical Data: IP address, browser type, and device information (collected via cookies for analytics).

How We Use Your Information

Your data is used to:

Process and fulfill orders (via Printful).

Communicate updates about your order (shipping confirmations, tracking info).

Respond to customer service inquiries.

Improve our website and services (e.g., analyzing traffic trends).

Send marketing emails (only with your consent; opt-out anytime).

Data Sharing with Third Parties

We share minimal data with trusted partners to operate our store:

Printful: Our fulfillment partner receives your name, shipping address, and order details to produce and ship items.

Payment Processors: Stripe, PayPal, or others securely handle transactions.

Analytics Tools: Google Analytics (anonymous data only).

We never sell your personal information to third parties.

Data Retention

We retain your data only as long as necessary:

Order details (e.g., billing info) are kept for 4 years to comply with tax laws.

Marketing data is stored until you unsubscribe or request deletion.

Your Rights

You have the right to:

Access or request a copy of your personal data.

Correct inaccurate information.

Delete your data (where legally permissible).

Opt out of marketing communications.

Withdraw consent for data processing.

To exercise these rights, email support@soukvibes.store.

Security

We use SSL encryption and secure payment gateways to protect your data. However, no online method is 100% secure—we cannot guarantee absolute security.

Third-Party Links

Our site may link to external websites (e.g., social media). This Privacy Policy does not apply to those platforms.

Policy Updates

We may update this policy periodically. Changes will be posted here with a revised effective date.

Effective Date: [Insert Date]

Children’s Privacy

Our services are not directed at individuals under 13 (or 16 in the EU). We do not knowingly collect data from minors.

Contact Us

For questions about this policy or your data, email us at support@soukvibes.store or visit our Contact Us page.

Printful’s Privacy Policy: For details on how Printful handles data, review their Privacy Policy.